We hope some of the FAQs below will answer some of your questions. If not, please do not hesitate to contact us for more information
How do I order or buy your products?
Ordering products from us is very simple and your can do so in a number of ways:
- You can order via our website. Simple go to our Catalog menu, select the category of products you wish to order and keep adding the products to your order by clicking the Add to Cart button.After you have checked out, one of our staff members might call you to confirm and make sure everything to right and process your order.
- Alternatively, you can call us 03 9317 5744 and speak to one of our friendly team members to have your order processed over the phone
- You can also simply fax your order request to us on 03 9317 4733
How do you deliver if my business is in Victoria?
If you are in a Melbourne Metro area, we deliver to you free of charge. If you are in regional Victoria, we deliver to your transport depot also free of charge. If you don't already have a transport company, we'll be more than happy to recommend one that delivers to your area. Alternatively, you can pick up from our warehouse directly anytime.
What if my business is in NSW, Qld, WA, SA or Tasmania?
We deliver to your transport depot. If you don't already have a transport company with a depot in Victoria, we'll be happy to recommend one. Alternatively, we can add a transport fee to your invoice which we pay to the transport company on your behalf.
How quickly can you deliver our order?
We normally deliver your order within 24 hours. When you will receive the products depend on where your business is based and when the transport company's schedule.